Welcome to Health Report Writer (the "Company"). By accessing or using our websites and services, you agree to comply with and be bound by these Terms of Service ("Terms"). Please read them carefully.
By using our Services, you agree to:
You retain ownership of any sensitive, personal information, or other data you provide ("User Content") to Health Report Writer. However, by using our Services, you grant us a limited license to process, transmit, and store User Content as necessary to provide the Services. This may involve sending User Content to our third-party providers like OpenAI, L.L.C. ("OpenAI") in accordance with their terms of use.
All other intellectual property rights in or arising out of or in connection with using our Services (except those stated above) shall be owned by Health Report Writer. Health Report Writer grants You a non-exclusive, non transferrable right (without the right to grant sub-licences) to use and to permit your users to use our Services for Your internal business operations.
Unless otherwise provided in the applicable Subscription Package on the product page:
Use of our Services may be subject to usage limits, including as specified under the product page of Health Report Writer website. You will not:
You shall use all reasonable endeavours to prevent any unauthorised access to, or use of, the Services and, in the event of any such unauthorised access or use, shall promptly notify Health Report Writer.
In consideration of either: (i) You undertaking a trial; or (ii) the payment for Your Subscription Package, Health Report Writer shall, during the Subscription Period and/or trial period, make available the Services to you on and subject to the terms of this Agreement.
Except as otherwise specified in a Subscription Package, subscriptions will automatically renew for additional periods equal to the expiring subscription term or one year (whichever is shorter), unless (a) You give the Company notice of non-renewal at least 24 hours before the end of the relevant subscription term, or (b) the Company notice of non-renewal at least 14 calendar days before the end of the relevant subscription term.
The per-unit pricing during any automatic renewal term will be the same as that during the immediately prior term unless we have given you written notice of a pricing increase at least 30 calendar days before the end of that prior term (unless the pricing in the prior term was designated in the relevant package as promotional or one-time), in which case the pricing increase will be effective upon renewal and thereafter.
If you give us notice of non-renewal, the effective date that the subscription ends would be the end of Your current subscription cycle.
The Company may offer You a trial period, during which You may access the Services free of charge. The duration of the trial period shall be as specified on our product page or as otherwise mutually agreed in writing.
The Company reserves the right to modify, suspend, or terminate any trial account at its sole discretion, with or without prior notice and without liability. Trial accounts are provided on an "as-is" basis, and the Company makes no guarantees regarding functionality, availability, or performance during the trial period.
You will pay all fees specified in the Subscription Package from the product page, and/or any other charges expressly agreed between the parties in writing. Fees are based on Subscription Packages purchased, not actual usage. Payment obligations are non-cancelable, and fees paid are non-refundable after purchase. Subscription Package purchased cannot be changed during the Subscription Period.
Health Report Writer shall be entitled to increase the Subscription Package fee at any time during Your Subscription Period upon thirty (30) calendar days' prior notice to You and the fees shall be deemed to have been amended accordingly on expiry of such notice and chargeable for future Subscription Periods unless You exercise your non-renewal rights.
You will provide us with valid and updated credit card information or a valid purchase order. By providing credit card information, you authorize us to charge the card for all purchased services listed in the Subscription Package from the product page for the initial and any renewal Subscription Periods. Charges will be made in advance, either monthly, annually or according to the billing frequency stated in the purchased package.
All undisputed invoices shall be paid by You by the invoice due date and thereafter on each monthly or annual anniversary, whichever is applicable, or on recurring dates as agreed between the parties in writing.
If payment is by a method other than a credit card, we will invoice you in advance. Invoiced charges are due 30 calendar days from the invoice date unless otherwise stated. You are responsible for providing complete and accurate billing information and notifying us of any changes.
Charges shall be made in SGD or USD.
If any invoiced amount is not received by the due date, we may charge late interest at 1.5% per month of the outstanding balance or the maximum rate permitted by law, whichever is lower. We may also condition future renewals and purchases on shorter payment terms.
If any amount owed by you is 30 or more days overdue, or 10 or more days overdue for credit card charges, we may accelerate your overdue charges obligations, making them immediately due and payable, and suspend our services until the amounts are paid in full.
We will not exercise our rights regarding overdue charges or suspension of service if you are disputing the charges reasonably and in good faith and cooperating to resolve the dispute.
Our fees do not include any taxes, levies, duties, or similar governmental assessments. You are responsible for paying all taxes associated with your purchases. If we are legally required to pay or collect taxes for which you are responsible, we will invoice you, and you must pay that amount unless you provide a valid tax exemption certificate.
You acknowledge that Health Report Writer shall be entitled to modify the features and functionality of the Services by means of an update or upgrade on our software.
Your purchases are not contingent on the delivery of any future functionality or features, nor dependent on any comments made by us regarding future functionality or features.
We will maintain administrative, physical, and technical safeguards for protection of the security, confidentiality, and integrity of your data, as described in the Privacy Policy.
To deliver our services, we may send customer and candidate data to third-party providers, including OpenAI, which powers our AI-driven functionalities. By using our service, you consent to the transfer and processing of your data by OpenAI. OpenAI's use of your data is governed by their Terms of Use.
Please refer to our Privacy Policy for more information.
We prioritize the confidentiality of your data. We implement robust security measures to protect your information. However, you acknowledge that the transmission of data over the internet can never be completely secure.
All content, features, and functionality provided through Health Report Writer, including text, graphics, logos, and software, are the exclusive property of Health Report Writer and its licensors and are protected by intellectual property laws.
With the exception of User Content, all intellectual property rights in or arising out of or in connection with the Company's Services shall be owned by the Company.
Please refer to our Privacy Policy for more information.
Unless otherwise agreed in writing, Health Report Writer will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
Unless otherwise agreed in writing, Health Report Writer provides its services "as-is" without warranties. We are not liable for any issues arising from your use of our services or third-party AI providers.
Unless otherwise agreed in writing, Health Report Writer excludes all warranties, representations, terms, conditions or other commitments of any kind, whether express or implied, statutory or otherwise, and each party specifically disclaims all implied warranties, including (without limitation) any warranties, representations, terms, conditions or other commitments of merchantability or fitness for a particular purpose or of satisfactory quality, in each case, to the maximum extent permitted by applicable law.
Either party may terminate the subscription for cause immediately:
You may terminate the subscription for cause immediately:
For termination by non-renewal of subscription, please refer to "Use of Services and Subscription Term" above.
Health Report Writer retains the right to terminate or suspend your or your users' access to the Services immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach the Terms or misuse the Services.
On termination of the subscription for any reason:
Notice for non-renewal shall be by unsubscribing through an email to contact@healthreportwriter.com which shall be deemed to have been given upon the first business day after unsubscription or sending by email.
All other notices, permissions and approvals hereunder shall be in writing and shall be deemed to have been given upon:
Billing-related notices to you shall be addressed to the relevant billing contact designated by you. All other notices to you shall be addressed to the relevant services system administrator designated by you.
We reserve the right to modify or replace these Terms at any time. We will notify you of any changes by posting the new Terms on this page. Your continued use of the service after any such changes constitutes your acceptance of the new Terms.
These Terms shall be governed and construed in accordance with the laws of Singapore.
If you have any questions about these Terms, please contact us at:
Email: contact@healthreportwriter.com
If you require a Business Associate Agreement (BAA) or Master Service Agreement (MSA), please contact us at legal@healthreportwriter.com with your requirements.
If you have an existing BAA or Master Service Agreement (MSA) with Health Report Writer, please be aware that in the event of any conflicts, those agreements will take precedence over these Terms.