RemakeCV Terms of Service

Introduction

Welcome to RemakeCV (the "Company"). By accessing or using our CV reformatting services, you agree to comply with and be bound by these Terms of Service ("Terms"). Please read them carefully.

Definitions

  • Services: Means the products and services that are ordered by You under any Order and made available by RemakeCV online via https://www.remakecv.com and/or other web pages designated by RemakeCV, including associated offline components such as template set-up services.
  • User: An individual who is authorized by you to use a service, for whom you have ordered the service, and to whom you (or the Company, at your request) has supplied a user identification and password. Users may include, for example, your employees, consultants, contractors and agents, and third parties with which you transact business.
  • Your Information (and its constituents): Has the same meaning as that in the Privacy Policy.
  • You or Your: The company or other legal entity for which you are accepting these Terms of Service, and affiliates of that company or entity.

Services

RemakeCV provides AI-driven CV reformatting services designed to enhance the presentation of candidates' CVs.

Use of Services and Subscription Term

By using our Services, you agree to:

  • Provide accurate, complete, and current information.
  • Use the service solely for lawful purposes.
  • Not use the service to transmit any harmful, offensive, or illegal content.

You retain ownership of any CVs, personal information, or other data you provide ("User Content") to RemakeCV. However, by using our Services, you grant us a limited license to process, transmit, and store User Content as necessary to provide the Services. This may involve sending User Content to our third-party providers like OpenAI, L.L.C. ("OpenAI") in accordance with their terms of use.

All other intellectual property rights in or arising out of or in connection with using our Services (except those stated above) shall be owned by RemakeCV. RemakeCV grants You a fully paid-up, non-exclusive, royalty-free licence during the term of this Agreement to use our services for Your internal business operations.

Unless otherwise provided in the applicable purchase package on the product page:

  • Our Services are purchased as subscriptions.
  • Additional subscriptions may be added during a subscription term.
  • Any added subscriptions will terminate on the same date as the underlying subscriptions.

The term of each subscription shall be as specified in the applicable purchase package. Except as otherwise specified in a purchased package, subscriptions will automatically renew for additional periods equal to the expiring subscription term or one year (whichever is shorter), unless either party gives the other notice of non-renewal at least 30 days before the end of the relevant subscription term. The per-unit pricing during any automatic renewal term will be the same as that during the immediately prior term unless we have given you written notice of a pricing increase at least 60 days before the end of that prior term (unless the pricing in the prior term was designated in the relevant package as promotional or one-time), in which case the pricing increase will be effective upon renewal and thereafter.

If you give us notice of non-renewal, the effective date that the subscription ends would be the end of the current subscription cycle.

Use of our service may be subject to usage limits, including as specified under the product page of RemakeCVs website. You will not:

  • Make any service or content available to, or use any service or content for the benefit of, anyone other than yourself or users.
  • Sell, resell, license, sublicense, distribute, rent, or lease any service or content, or include any service or content in a service bureau or outsourcing offering.
  • Use our service to store or transmit infringing, libelous, or otherwise unlawful or tortious material, or to store or transmit material in violation of third-party privacy rights.
  • Use our service to store or transmit malicious code.
  • Interfere with or disrupt the integrity or performance of any service or third-party data contained therein.
  • Attempt to gain unauthorized access to any service or content or its related systems or networks.
  • Permit direct or indirect access to or use of any service or content in a way that circumvents a contractual usage limit.
  • Copy our service or any part, feature, function, or user interface thereof.
  • Copy content except as permitted herein or in an order form or the documentation.
  • Frame or mirror any part of any service or content, other than framing on your own intranets or otherwise for your own internal business purposes or as permitted in the documentation.
  • Access any service or content in order to build a competitive product or service.
  • Reverse engineer any service (to the extent such restriction is permitted by law).

Payment Terms

Fees

You will pay all fees specified in the purchased package from the product page. Fees are based on services and package purchased, not actual usage. Payment obligations are non-cancelable, and fees paid are non-refundable after 60 days from purchase. Package purchased cannot be decreased during the subscription term.

Invoicing and Payment

You will provide us with valid and updated credit card information or a valid purchase order. By providing credit card information, you authorize us to charge the card for all purchased services listed in the purchased package from the product page for the initial and any renewal subscription terms. Charges will be made in advance, either monthly or according to the billing frequency stated in the purchased package. If payment is by a method other than a credit card, we will invoice you in advance. Invoiced charges are due net 30 days from the invoice date unless otherwise stated. You are responsible for providing complete and accurate billing information and notifying us of any changes.

Overdue Charges

If any invoiced amount is not received by the due date, we may charge late interest at 1.5% per month of the outstanding balance or the maximum rate permitted by law, whichever is lower. We may also condition future renewals and purchases on shorter payment terms.

Suspension of Service and Acceleration

If any amount owed by you is 30 or more days overdue (or 10 or more days overdue for credit card charges), we may accelerate your unpaid fee obligations, making them immediately due and payable, and suspend our services until the amounts are paid in full. We will give at least 7 days' notice before suspending services.

Payment Disputes

We will not exercise our rights regarding overdue charges or suspension of service if you are disputing the charges reasonably and in good faith and cooperating to resolve the dispute.

Taxes

Our fees do not include any taxes, levies, duties, or similar governmental assessments. You are responsible for paying all taxes associated with your purchases. If we are legally required to pay or collect taxes for which you are responsible, we will invoice you, and you must pay that amount unless you provide a valid tax exemption certificate.

Future Functionality

Your purchases are not contingent on the delivery of any future functionality or features, nor dependent on any comments made by us regarding future functionality or features.

Data Usage and Third-Party Services

We will maintain administrative, physical, and technical safeguards for protection of the security, confidentiality, and integrity of your data, as described in the Privacy Policy.

To deliver our services, we may send customer and candidate data to third-party providers, including OpenAI, which powers our AI-driven functionalities. By using our service, you consent to the transfer and processing of your data by OpenAI. OpenAI's use of your data is governed by their Terms of Use.

Confidentiality

We prioritize the confidentiality of your data. We implement robust security measures to protect your information. However, you acknowledge that the transmission of data over the internet can never be completely secure.

Intellectual Property

All content, features, and functionality provided through RemakeCV, including text, graphics, logos, and software, are the exclusive property of RemakeCV and its licensors and are protected by intellectual property laws.

All intellectual property rights in or arising out of or in connection with the Company's Services (other than intellectual property rights in any Personal Information and Client Data uploaded) shall be owned by the Company.

Limitation of Liability

RemakeCV will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use the service.
  • Any unauthorized access or use of our servers and/or any personal information stored therein.
  • Any interruption or cessation of transmission to or from our service.

Disclaimers

RemakeCV provides its services "as-is" without warranties. We are not liable for any issues arising from your use of our services or third-party AI providers.

RemakeCV excludes all warranties, representations, terms, conditions or other commitments of any kind, whether express or implied, statutory or otherwise, and each party specifically disclaims all implied warranties, including (without limitation) any warranties, representations, terms, conditions or other commitments of merchantability or fitness for a particular purpose or of satisfactory quality, in each case, to the maximum extent permitted by applicable law.

Termination

Either party may terminate the subscription for cause immediately:

  • Upon 30 days written notice to the other party of a material breach if such breach remains uncured at the expiration of such period.
  • If the other party becomes the subject of a petition in bankruptcy or any other proceeding relating to insolvency, receivership, liquidation or assignment for the benefit of creditors.

The effective date of termination is the end of 30 days after written notice if the breach remains uncured or the date of written notice in the event of (b).

For termination by non-renewal of subscription, please refer to “Use of Services and Subscription Term” above.

RemakeCV retains the right to terminate or suspend your access to the service immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach the Terms.

On termination of the subscription for any reason:

  • You shall immediately pay to RemakeCV all of the outstanding unpaid invoices and interest prior to the effective date of termination. In no event shall any termination relieve You of the obligation to pay any fees payable to RemakeCV for the period prior to the effective date of termination;
  • RemakeCV shall refund You any prepaid fees covering the remainder of the term of all subscriptions after the effective date of termination;
  • Any provision of this Terms that expressly or by implication is intended to come into or continue in force on or after termination shall remain in full force and effect.

Manner of Giving Notice

Notice for non-renewal shall be by unsubscribing through an email to contact@remakecv.com which shall be deemed to have been given upon the first business day after unsubscription or sending by email.

All other notices, permissions and approvals hereunder shall be in writing and shall be deemed to have been given upon:

  • Personal delivery.
  • The second business day after mailing.
  • The first business day after sending by email (provided email shall not be sufficient for notices of termination or an indemnifiable claim).

Billing-related notices to you shall be addressed to the relevant billing contact designated by you. All other notices to you shall be addressed to the relevant services system administrator designated by you.

Changes to Terms

We reserve the right to modify or replace these Terms at any time. We will notify you of any changes by posting the new Terms on this page. Your continued use of the service after any such changes constitutes your acceptance of the new Terms.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions.

Contact Us

If you have any questions about these Terms, please contact us at:

Email: contact@remakecv.com